BIZCHINA / Overseas Investment
Oracle sets up global support centre in Dalian
By Zhu Chengpei (China Daily)
Updated: 2006-06-23 09:33
US-based Oracle, one of the world's leading business solution providers,
is to set up a global support centre in this port city of Northeast
China's Liaoning Province.
The Dalian centre, targeting the firm's customers in China and the
Republic of Korea, is one of Oracle's 18 support centres providing world
coverage.
"We are just to meet the inquiries and requests in this rapidly changing
market in North Asia, " said Tom Shields, Oracle Product Support
vice-president.
Oracle is one of the world's leading IT service providers attending the
4th China International Software and Information Service Fair being held
in the city from yesterday to June 25.
Since its "Golden China Plan" was launched in 2002, Oracle has
established a development centre in Shenzhen and a research centre in
Beijing.
The Dalian investment marks the beginning of the second phase of Oracle's
China plan.
"We hope to provide our products and services to more cities in China to
support their rapid economic growth," said Shields.
Shields said Oracle sees the opportunity in China's strategy to
revitalize the economy in Northeast China and its efforts to build Dalian
into one of the world's IT service centres.
"We want to do more business because China is one of the most important
markets for Oracle," said Shields.
Unlike other IT giants' centres in Dalian also targeting Japan, Oracle
wanted to establish a foundation to win customers and then further its
operation in the region.
"So the working team now is not so big and will expand driven by our
continuous business," said Shields.
"But the centre here is part of our global teams and will receive
training, best practices and share knowledge with our other 17 support
centres," he said.
Located near Japan and the Republic of Korea, good communications and a
reservoir of multilingual talents from Northeast Asia has seen Dalian
become an ideal place for the world's leading IT companies to set up
centres providing service to clients in the region. Oracle is now one of
a cluster of IT giants such as IBM, Microsoft, Intel, SAP and Accenture
in the city.
"We will spare no effort to draw more IT giants to the city and better
our support to them," said Vice-Mayor Dai Yulin.
(For more biz stories, please visit Industry Updates)
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